BMC Medical
Urgent Device Recall

Affected Serial Numbers

Enter your device serial number below to see the recall status and any action you need to take.

Recall Z-2979-2026  |  Original FW G3-2.00.76  |  Corrected FW G3-2.00.77  |  Total affected 20,160 units

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Serial Numbers by Status

Firmware Version Pending —
Has not connected to the cloud, so the firmware version cannot be confirmed. Please contact your physician and your Durable Medical Equipment (DME) service provider or React Health (RH).
Firmware Version G3-2.00.76 (Affected) —
Still runs the affected firmware. Stop use, quarantine. Please contact your physician and your Durable Medical Equipment (DME) service provider or React Health (RH).
Firmware Version G3-2.00.77 (Corrected) —
This firmware is corrected and safe. No additional action is required.